experience, expertise and a proven track record

Business of all sizes, drawn from all sectors, trust us to support their IT systems.

By outsourcing their IT support to us, it allows our customers to focus on their business activities secure in the knowledge that their IT systems are fully supported by our highly experienced and fully qualified team of technology experts.

We help businesses across all stages of the technology cycle from specification, development and installation, onto ongoing management and proactive support.

We constantly monitor the systems we support as it enables us to be truly proactive. To identify potential issues and prevent them before they cause any disruption to business.

Our support is provided on a 24/7/365 basis and is delivered both remotely and on-premise - unlike many IT support companies we like meeting our clients face to face so we expect to visit your premises.

And we relish a challenge! As well as providing IT support services, we have developed numerous bespoke solutions for our clients from a fully developed facilities management system for Adidas, to a tracking system for Tesco using powerless Bluetooth technologies. We believe these projects demonstrate a technical capability beyond a typical IT support services provider.

We’d love to discuss your IT requirements in person, contact us on the following:

email us at info@mlinkuk.com

call us 01257 473445

or fill in the form below and we'll get straight back to you.

case study
case study image



Adidas AG, headquartered in Germany, is the largest sportswear manufacturer in Europe with revenues over $22B.

The challenge

Keeping track of property maintenance inevitably becomes a bigger issue the bigger the growth of the estate. Historically, all maintenance jobs were held on disparate spreadsheets and emails which were difficult to control, track and to provide updates across various business units. Adidas reviewed all the CAFM [Computer-Aided Facility Management] systems available on the marketplace but concluded they were too complex and expensive.

The solution

Working with the UK property maintenance division, Missing Link scoped out requirements for a bespoke system. We had a working prototype up and running within just a few months, which has been fully developed and launched across Europe. We have upgraded the system and added new features to constantly improve the product on an ongoing basis.

The results

The solution has given Adidas exactly what they needed on a single platform which enables collaboration and visibility across the entire estate from stores and the maintenance division to external service providers, through to head office.

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