Keeping track of property maintenance inevitably becomes a bigger issue the bigger the growth of the estate. Historically, all maintenance jobs were held on disparate spreadsheets and emails which were difficult to control, track and to provide updates across various business units. Adidas reviewed all the CAFM [Computer-Aided Facility Management] systems available on the marketplace but concluded they were too complex and expensive.
Working with the UK property maintenance division, Missing Link scoped out requirements for a bespoke system. We had a working prototype up and running within just a few months, which has been fully developed and launched across Europe. We have upgraded the system and added new features to constantly improve the product on an ongoing basis.
The solution has given Adidas exactly what they needed on a single platform which enables collaboration and visibility across the entire estate from stores and the maintenance division to external service providers, through to head office.