Fitness First was one of the founders of the gym industry in the UK in the 1990s becoming a market leading brand. Fitness First now has 42 clubs across the country and a turnover in excess of £50M.

The challenge

Missing Link has a long track record in providing a fully managed service across all aspects of the IT requirements for all the clubs and for head office. Our services include delivery of all the technologies needed for their centralised membership system which allows any member to visit any nationwide site and have the same user experience. Our solutions have also included wide area connectivity, enterprise grade WiFi and telephony all in many sub-terrain sites in and around London.

The solution

The solution provided by Missing Link includes Enterprise level next generation Firewalls, high speed inter-site connectivity utilising SDWAN and VPN topology, high speed public WiFi, hosted VMware, a Microsoft 365 stack including SQL server and telephony along with many other integrations and services.

The results

The end-to-end and fully comprehensive support services provided by Missing Link enable a high level of integration across all Fitness First sites. The company benefits from a single service provider for all their IT which, combined with our extensive experience of the business and in depth knowledge of the sector, delivers unrivalled levels of support.